Returns & Exchanges
At Lattafa Perfumes, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day return window for items in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Authorization.
- 2.Prepare the Package
Ensure the perfume bottle is unused and in its original cellophane-wrapped box; place it securely in a shipping carton with protective padding.
- 3.Ship to Warehouse
Affix the provided return label to your package and drop it off at any authorized courier location to be sent back to our inspection center.
- 4.Quality Inspection & Refund
Once our specialists verify the product's condition, your refund will be processed to your original payment method within 5-7 business days.